Hours

Open Daily from 9:30 am – 4 pm, except major winter holidays (Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day)

PURCHASE TICKETS

EFFECTIVE 2/1/2022: Guests no longer need to make advance reservations or have a timed entry. The Zoo originally required advance reservations after opening its doors from the three-month closure due to Covid-19. During its quietest time of the year, the decision was made to slowly ease back into the walk-up ticket purchases, although visitors can still purchase tickets in advance online for speedy entry. Tickets purchased online will be valid for the date purchased only and can be used anytime starting at 9:30 am until 3 pm when the entry gates close. Advance reservations and timed ticketing for everyone, including Zoo members, may be used in the future during high traffic times or events like spring break, or the popular annual event, ZooBoo.

Please note:

  • Children under the age of 16 must be accompanied by an adult.
  • We welcome service animals, per the ADA guidelines. 
  • No outside pets allowed.
  • Some discounts on admissions cannot be honored at this time.

General Admission

  • Adults (ages 12+) $17.95
  • Seniors (ages 62+) $15.95
  • Children (ages 2-11) $14.95

Member Reservations

Free Admission

  • Children under 2
  • Virginia Zoo Members
  • Individuals with ADA-Recognized Disability and One Companion can receive free admission upon request. Advance reservation by phone is no longer available and walk-up entry is permitted for this discount only. Any additional paid tickets cannot be purchased onsite and must be reserved in advance online.

Discounts

Please bring a valid photo ID or proof of eligibility upon arrival. If proof of discount qualification is not provided, you will be charged the cost to upgrade to a Full Price General Admission ticket.

  • AZA Reciprocal memberships: 50% off admission
  • Zoo Member Guests*$2 off admission
  • Military* $2 off admission
  • First Responder*$2 off admission
  • Norfolk Residents* $2 off admission
  • All College and University Students** $9.95 admission
  • Norfolk PowerUp! Program *$4.95 admission

Group Tickets

Groups of 20 or more paying guests (non-school) can receive a discount off the price of admission. Please note that all group tickets must be purchased in a single transaction.

Tickets are nonrefundable. The group discount cannot be combined with any other discount or used for special events tickets.

Parking is free and designated bus parking is available.

School group interested in bringing a school group to the Zoo for a field trip, but are looking to guide your class through the Zoo independently? Email us at info@virginiazoo.org.

Refunds / Rainchecks

Most of our facilities are outside. Due to weather conditions, some animals may not be visible or on exhibit. We do not offer refunds or rainchecks.