Hours

As of January 2, 2021

Open Daily from 9:30 am – 4:30 pm, except major winter holidays (Thanksgiving, Christmas Eve, Christmas Day and New Year’s Day)

PURCHASE TICKETS

Tickets and reservations are now available and can be made up to 2 weeks in advance. All tickets must be purchased and reserved in advance for a specific entry time slot – this even applies to Zoo Members. Reservations are available beginning at 9:30 am with the last reservation at 2:30 pm.

Please note:

  • Children under the age of 16 must be accompanied by an adult.
  • We welcome service animals, per the ADA guidelines. 
  • No outside pets allowed.
  • Some discounts on admissions cannot be honored at this time.

General Admission

  • Adults (ages 12+) $17.95
  • Seniors (ages 62+) $15.95
  • Children (ages 2-11) $14.95

Member Reservations

Virginia Zoo Members must reserve their entry time in advance.

Free Admission

  • Children under 2
  • Virginia Zoo Members
  • Individuals with ADA-Recognized Disability and One Companion can receive free admission upon request. NEW! Advance reservation by phone is no longer available and walk-up entry is permitted for this discount only. Any additional paid tickets cannot be purchased onsite and must be reserved in advance online.

Discounts

  • NEW! AZA Reciprocal memberships: Advance reservations are available here.  Please also bring your participating AZA organization member card and matching photo ID with you upon arrival. If proof of active membership is not provided, you will be charged the cost to upgrade to a Full Price General Admission ticket.

Due to limited visitor capacity and advanced ticket sales only, the following discounts are temporarily not available:

  • Military
  • First Responder and AAA Members* $2 off admission
  • Norfolk residents* $2 off admission
  • All College and University Students** $10 admission
    Norfolk Powerup! Program

Group Tickets

Group Tickets are currently unavailable due to park capacity restrictions. Please check back for availability.

  • Groups of 20 or more paying guests (non-school) can receive a discount off the price of admission. Please note that all group tickets must be purchased in a single transaction.
  • Tickets are nonrefundable. The group discount cannot be combined with any other discount or used for special events tickets.
  • For more information, please call 757.441.2374 (251)
  • Parking is free and designated bus parking is available.
  • School group interested in bringing a school group to the Zoo for a field trip, but are looking to guide your class through the Zoo independently? Email us at info@virginiazoo.org.

Refunds / Rain checks

Most of our facilities are outside. Due to weather conditions, some animals may not be visible or on exhibit. We do not offer refunds or rain checks.

SAFETY PROTOCOLS & PROCEDURES

MASKS AND SOCIAL DISTANCING:

  • As of August 3, 2021, in accordance to the mandate set by the city of Norfolk, masks are required to be worn by those ages 5 and up in all city buildings, which includes the following locations at the Virginia Zoo:
    • Gift Shop
    • Restaurant
    • Zoo Train (in line and on the train): Physical distance cannot be maintained
    • World of Reptiles
    • Membership Office
  • Refusal to wear a mask at the specified locations can be grounds for dismissal from the park.

PROGRAMS, TOURS, ETC.

  • Some programs will require masks. Participants will be notified at the time of registration and that information will be clearly available on our website. 
  • Masks are required for staff and participants in education programs that include children under 12 (in accordance with the governor’s guidelines for schools). 
  • Masks are required for everyone on indoor behind-the-scenes tours, regardless of vaccination status.

TEMPORARILY CLOSED:

  • Keeper Chats, ZooLive! Stage presentations and other animal programs are currently unavailable.

TEMPORARILY OPEN:

  • The World of Reptiles is open, but may be closed at various times due to ongoing construction. Please call or email to confirm if this exhibit space is open to the public. Masks are required inside the building.

WHAT IS OPEN:

  • Membership Office, the Gift Shop, Stroller Shack and the Zoo Train
  • Dining: The African Village Cafe, Dippin Dots and Snack Shack is open daily. The Beastro is open on the weekends.
  • Play areas: Run Wild: Nature Discovery Zone, the Enrichment Playground, Snavely and the Plaza Fountains

OTHER NOTES:

To ensure the safety of our visitors, staff and animals, the Virginia Zoo is following these procedures until further notice:

  • A limited number of entries allowed per day at timed intervals
  • No-contact entry with online, advanced reservations
  • Sanitizer stations located throughout the park, including food locations
  • Increased cleaning procedures

Still have questions? Visit our FAQ page for more details.