Staff, volunteers and the animals cannot wait to welcome you back into the Zoo! However, we have made a few modifications for everyone’s safety that may make your next Zoo visit a little different. Take a look at what you can expect on your next Zoo visit.

Some amenities and exhibits will be temporarily closed, including the World of Reptiles, ZooFarm, Australia Walkabout, Enrichment Playground and Water Plaza. Keeper Chats, ZooLive! Stage presentations and other animal encounters are cancelled.


Tickets and reservations can be made up to 2 weeks in advance. All tickets must be purchased and reserved in advance for a specific entry time slot – this even applies to Zoo Members. As of April 12, 2021, reservations are available beginning at 9:30 am with the last reservation at 2:30 pm. Once inside the Zoo, there is no time limit on your visit.

The Zoo is open daily from 9:30 am to 4:30 pm.

All children under the age of 16 must be accompanied by an adult.

Outside food or drinks are not allowed inside the Zoo.

Please note: Some discounts on admissions cannot be honored at this time.

general admission

Adults (12+)                   $17.95

Seniors (62+)                 $15.95

Children (2-11)             $14.95


Due to the need to monitor the Zoo’s visitor capacity, and advanced ticket sales only, these general admission discounts are temporarily not available at this time.

Military, First Responder and AAA Members*           $2 off admission

Norfolk residents*                                                         $2 off admission

All College and University Students**                         $10 admission


• Children under 2

• Virginia Zoo Members

• Due to the need to monitor the Zoo’s visitor capacity, and advanced ticket sales only, Individual with ADA-Recognized Disability and One Companion can call to reserve available tickets.

Norfolk PowerUp! Program

Due to the need to monitor the Zoo’s visitor capacity, and advanced ticket sales only, this discounts is temporarily not available at this time.

The Virginia Zoo will be offering $5 admission to all Virginia state-wide Medicaid card holders for this program. This does not apply across other Norfolk institutions. Please verify with ticketing or admissions offices. See more information on the PowerUp! program here.

Reciprocal Memberships cannot be honored at this time, including the AZA reciprocity program.

*Active duty military, retired military, veterans, first responder personnel, and Norfolk residents and their dependent family members must present a valid government-issued ID.

**College and university students must present a valid institution-issued student ID.

Please note: Multiple discounts cannot be combined.


Norfolk Admirals hockey players in uniform pose with rhinosGroup Tickets are currently unavailable due to park capacity restrictions. Please check back for availability.

Groups of 20 or more paying guests (non-school) can receive a discount off the price of admission*.

*Note that all group tickets must be purchased in a single transaction.

Tickets are nonrefundable. The group discount cannot be combined with any other discount or used for special events tickets.

For more information, please call 757.441.2374 (251)

Parking is free and designated bus parking is available.

Group tickets 

Due to Covid-19 protocols restricting park capacity, Group Ticket options are not available at this time.

School Groups

Are you interested in bringing a school group to the Zoo for a field trip, but are looking to guide your class through the Zoo independently? Email us at info@virginiazoo.org.

Refunds / Rain Checks

Most of our facilities are outside.

Due to weather conditions, some animals may not be visible or on exhibit.

We do not offer refunds or rain checks.