COVID-19 (Coronavirus) FAQs
Zoo OPERATION STATUS
The Virginia Zoo is closed until further notice. The Virginia Zoo’s Management Team has been meeting regularly and are in close communication with the local city government, while following updates from the Centers for Disease Control and Prevention (CDC) and other entities.
Any programs, tours or events scheduled through April have been canceled. Breakfast with the Animals, originally scheduled for April 4, has been rescheduled for June 27. Every effort will be made to reschedule or offer flexible cancellation options. If you have a confirmed program, tour or event scheduled, you will be contacted by Zoo staff for next steps. In lieu of requesting a refund, the public can also show its support by converting fees paid for purchased group tours, experiences, programs and events to a donation. Already-purchased tickets are valid for a year from the purchase date.
Email firstname.lastname@example.org for more information.
Cleaning and Prevention
The Virginia Zoo ensured these precautions on-grounds:
- Beyond our already-rigorous cleaning practices, the Zoo increased the frequency of cleaning its high-touch areas like doors, handles and railings, throughout the institution.
- Porous, soft/plush educational materials have been removed from programs and non-porous items are wiped down between uses.
- Some playground areas may be tarped.
- We encourage everyone – staff and visitors – to wash their hands with soap and water for at least 20 seconds.
- Animals are at the heart of everything we do. There is currently no hard evidence about the spread of coronavirus from humans to animals, however, our Animal Care Staff and Veterinary Team are monitoring the situation and what precautions will be required for contact between the staff and animals.
- We want to assure the public that our animals are healthy and we will continue to provide them with dedicated care.
- The Zoo has sufficient food, medical supplies and essentials for our animals should we need to close for any length of time.
Our first priority is always the safety of our guests, staff, and volunteers, and we are taking extra measures to help keep people healthy. We hope this information helps you feel more informed as you make personal decisions for yourself and your family.
Thank you for your continued support of the Virginia Zoo.